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Terms & Conditions

Limited Thirty-Day Warranty for Comply™ Earphones

Comply™ Earphones are warranted by Hearing Components against manufacturing defects in material and workmanship under normal use for thirty (30) days from the date of purchase from Hearing Components and authorized Hearing Components franchisees and dealers. This warranty does not apply in cases of abuse or misuse of the product, use contrary to Hearing Components’ instruction, ordinary wear and tear, an act of God or unauthorized repair. All implied WARRANTIES OF MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE are hereby disclaimed and Hearing Components disclaims liability for incidental, special or consequential damages resulting from the use or unavailability of these products. Some states do not allow the limitation or exclusion of incidental or consequential damages, so the above limitation may not apply to you. In the event a purchaser believes a product is defective during the warranty period, mail the product and the invoice received with the product as proof of purchase date to Hearing Components. Hearing Components will, upon verification of the defect and unless otherwise provided by law, replace the product. This warranty gives you specific legal rights, which vary from state to state.

Limited Warranty for Comply™ Foam Tips and Whoomp!™ Earbud Enhancers

Hearing Components warrants that reasonable care was used in the manufacture of these products and that the products meet specifications at the time of purchase. Hearing Components shall have no liability of any kind for any direct, indirect, incidental or consequential damages or expenses that arise from the use of these products. Some states do not allow the limitation or exclusion of incidental or consequential damages, so the above limitation may not apply to you. Customers’ sole remedy is to seek replacement of the product or a refund. This warranty gives you specific legal rights, which may vary from state to state. 

If you wish to make a direct claim, contact Hearing Components:

Hearing Components, Inc. 
615 Hale Ave. N.
Oakdale, MN 55128 USA
(800) 872-8986 / (651) 739-9427

Comply™ Foam Tips are manufactured under Hearing Components’ international equivalents for U.S. Patent numbers 4,880,076 and 5,002,151.

Whoomp!™ Earbud Enhancers are manufactured under U.S. Patent number 7,349,550 and international equivalents. Other patents pending. 

Comply and Whoomp! are trademarks of Hearing Components.

Return Policy For Products Purchased Directly from the Comply™ Site

For products purchased directly from Comply™, we offer a 30-day refund of the purchase price based on your original method of payment. Please note that we will not refund the original shipping costs. All earphone products must be packed in the original packaging and must include any accessories, manuals and documentation that shipped with the product. 

  • Comply™ Foam Tips and Whoomp!™ Earbud Enhancers cannot be returned once you have opened the packaging.
  • A return merchandise authorization (RMA) number is required for return for credit. Contact Customer Service at 1-800-872-8986.
  • All returns must be shipped prepaid to:
    • Hearing Components, 615 Hale Ave. N., Oakdale, MN 55128
  • We do not accept cash-on-delivery return shipments.
  • You can expect a refund within 10 to 15 business days of our receiving your returned product. Refunds may be delayed in the case of incomplete returns.
  • Returned merchandise may be subject to a 20 percent restocking fee.


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